Refund and Returns Policy

1. Introduction

At Daddys Solutions, we strive to provide the highest quality web design services. If you are not entirely satisfied with your purchase, we’re here to help.

2. Refund Eligibility

• Refunds are available for services that have not yet commenced.
• If a project has started, refunds will be issued based on the amount of work completed.
• No refunds will be provided for completed projects.

3. Requesting a Refund

• To request a refund, please contact us at ricky@daddyssolutions.com within 07 days of your purchase.
• Provide your order details and the reason for the refund request.
• We will review your request and notify you of the approval or rejection of your refund.

4. Partial Refunds

• If your project is partially completed, you may be eligible for a partial refund.
• The amount of the partial refund will be determined based on the work completed up to the point of the refund request.

5. Non-Refundable Services

• Custom design services that have been fully delivered.
• Any third-party services or products purchased on your behalf.
• Monthly maintenance or subscription fees once the service period has commenced.

6. Returns

• As our services are digital and customized, returns are not applicable.
• If you have any issues with the delivered work, please contact us, and we will work to resolve the issue to your satisfaction.

7. Changes to This Policy

• Daddys Solutions reserves the right to update or change this Refund and Returns Policy at any time.
• Any changes will be posted on this page, and you are advised to review this policy periodically.

8. Contact Us

If you have any questions about our Refund and Returns Policy, please contact us at:

• Email: ricky@daddyssolutions.com
• Phone: +94 77 277 3318
• Address: No. 2/C, Akkarapanaha, Kimbulapitiya Road, Negombo – 11500, Sri Lanka.